{"id":11349,"date":"2024-05-28T15:53:22","date_gmt":"2024-05-28T15:53:22","guid":{"rendered":"https:\/\/afram.shop\/conditions-de-paiement-et-de-livraison\/"},"modified":"2025-05-22T21:55:40","modified_gmt":"2025-05-22T21:55:40","slug":"conditions-de-paiement-et-de-livraison","status":"publish","type":"page","link":"https:\/\/afram.shop\/fr\/conditions-de-paiement-et-de-livraison\/","title":{"rendered":"Conditions de paiement et de livraison"},"content":{"rendered":"\t\t<div data-elementor-type=\"wp-page\" data-elementor-id=\"11349\" class=\"elementor elementor-11349 elementor-3275\" data-elementor-post-type=\"page\">\n\t\t\t\t\t\t<section class=\"has_eae_slider elementor-section elementor-top-section elementor-element elementor-element-299ea29 page-content elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"299ea29\" data-element_type=\"section\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-no\">\n\t\t\t\t\t<div class=\"has_eae_slider elementor-column elementor-col-33 elementor-top-column elementor-element elementor-element-f3412eb elementor-hidden-mobile_extra elementor-hidden-mobile\" data-id=\"f3412eb\" data-element_type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap\">\n\t\t\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t<div class=\"has_eae_slider elementor-column elementor-col-33 elementor-top-column elementor-element elementor-element-bdec7af\" data-id=\"bdec7af\" data-element_type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-6f50026 elementor-widget elementor-widget-heading\" data-id=\"6f50026\" data-element_type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">Quand livrons-nous ?<\/h2>\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-2df3ec3 elementor-widget elementor-widget-text-editor\" data-id=\"2df3ec3\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<p>Pour le lancement, nous ne proposons pas encore de livraison \u00e0 l&#8217;\u00e9chelle nationale.\nL&#8217;achat en ligne et le retrait en personne en magasin sont actuellement les options disponibles.\nNous l&#8217;annoncerons d\u00e8s que nous serons en mesure de livrer dans tout le pays.  <\/p>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-4d6ec67 elementor-widget elementor-widget-heading\" data-id=\"4d6ec67\" data-element_type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">O\u00f9 livrons-nous ?<\/h2>\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-25b2886 elementor-widget elementor-widget-text-editor\" data-id=\"25b2886\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<p>Nous livrons votre commande \u00e0 n&#8217;importe quelle adresse en France et en Europe.\nLe poids ou le nombre de colis n&#8217;a pas d&#8217;importance.\nLa livraison est effectu\u00e9e \u00e0 l&#8217;adresse de commande enregistr\u00e9e dans votre compte client et est envoy\u00e9e par DHL.\nUn lien de suivi vous est automatiquement envoy\u00e9 par e-mail.\nEn Allemagne, nous livrons \u00e9galement aux stations d&#8217;emballage et proposons une livraison le samedi.\nIl est \u00e9galement possible de b\u00e9n\u00e9ficier d&#8217;une livraison express en Allemagne, avec livraison le lendemain, moyennant un suppl\u00e9ment.\nLa notification du colis est envoy\u00e9e par e-mail, avec m\u00eame un cr\u00e9neau horaire dans les grandes villes.      <\/p>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-b461d4e elementor-widget elementor-widget-heading\" data-id=\"b461d4e\" data-element_type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">Quel est le d\u00e9lai de livraison en Allemagne ?<\/h2>\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-e7d783d elementor-widget elementor-widget-text-editor\" data-id=\"e7d783d\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<p>Tous les produits sont disponibles pour une exp\u00e9dition directe.\nSauf accord contraire, le d\u00e9lai de livraison est de 1 \u00e0 3 jours ouvrables \u00e0 compter de la r\u00e9ception de la commande.\nLes commandes express pass\u00e9es avant 10h00 sont livr\u00e9es le lendemain (sauf le samedi et les jours f\u00e9ri\u00e9s).  <\/p>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-2f02a50 elementor-widget elementor-widget-heading\" data-id=\"2f02a50\" data-element_type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">Quel est le d\u00e9lai de livraison en dehors de l'Allemagne ?<\/h2>\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-4554afb elementor-widget elementor-widget-text-editor\" data-id=\"4554afb\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<p>L&#8217;exp\u00e9dition en Europe prend environ 4 \u00e0 6 jours ouvrables, sous r\u00e9serve de disponibilit\u00e9.<\/p>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-d9ab2de elementor-widget elementor-widget-heading\" data-id=\"d9ab2de\" data-element_type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">Service client et probl\u00e8mes d'exp\u00e9dition Que faire en cas de probl\u00e8mes d'exp\u00e9dition ?<\/h2>\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-f795f01 elementor-widget elementor-widget-text-editor\" data-id=\"f795f01\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<p>Si vous rencontrez des probl\u00e8mes avec votre livraison, n&#8217;h\u00e9sitez pas \u00e0 nous contacter par e-mail ou par t\u00e9l\u00e9phone.\nNous nous ferons un plaisir de vous aider. <\/p>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-bbb14c7 elementor-list-item-link-inline elementor-icon-list--layout-traditional elementor-widget elementor-widget-icon-list\" data-id=\"bbb14c7\" data-element_type=\"widget\" data-widget_type=\"icon-list.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<ul class=\"elementor-icon-list-items\">\n\t\t\t\t\t\t\t<li class=\"elementor-icon-list-item\">\n\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-icon-list-icon\">\n\t\t\t\t\t\t\t<svg aria-hidden=\"true\" class=\"e-font-icon-svg e-fas-circle\" viewBox=\"0 0 512 512\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M256 8C119 8 8 119 8 256s111 248 248 248 248-111 248-248S393 8 256 8z\"><\/path><\/svg>\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-icon-list-text\">T\u00e9l\u00e9phone : +49 179 7589096 (du lundi au vendredi de 8h00 \u00e0 17h00)<\/span>\n\t\t\t\t\t\t\t\t\t<\/li>\n\t\t\t\t\t\t\t\t<li class=\"elementor-icon-list-item\">\n\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-icon-list-icon\">\n\t\t\t\t\t\t\t<svg aria-hidden=\"true\" class=\"e-font-icon-svg e-fas-circle\" viewBox=\"0 0 512 512\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M256 8C119 8 8 119 8 256s111 248 248 248 248-111 248-248S393 8 256 8z\"><\/path><\/svg>\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-icon-list-text\">WhatsApp : +49 179 7589096<\/span>\n\t\t\t\t\t\t\t\t\t<\/li>\n\t\t\t\t\t\t\t\t<li class=\"elementor-icon-list-item\">\n\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-icon-list-icon\">\n\t\t\t\t\t\t\t<svg aria-hidden=\"true\" class=\"e-font-icon-svg e-fas-circle\" viewBox=\"0 0 512 512\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M256 8C119 8 8 119 8 256s111 248 248 248 248-111 248-248S393 8 256 8z\"><\/path><\/svg>\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-icon-list-text\">Courrier \u00e9lectronique : <a href=\"mailto:info@afram.shop\">info@afram.shop<\/a><\/span>\n\t\t\t\t\t\t\t\t\t<\/li>\n\t\t\t\t\t\t<\/ul>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-689aa6d elementor-widget elementor-widget-heading\" data-id=\"689aa6d\" data-element_type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">Votre colis n'arrive pas ?<\/h2>\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-9cf5f79 word-brake  elementor-widget elementor-widget-text-editor\" data-id=\"9cf5f79\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<p>Si votre colis n&#8217;est pas arriv\u00e9 apr\u00e8s plusieurs jours et que vous n&#8217;avez pas re\u00e7u de nouvelles du livreur, veuillez nous contacter.\nNous v\u00e9rifierons o\u00f9 se trouve votre colis et ferons une demande de remboursement si n\u00e9cessaire. <\/p>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-c4b7134 elementor-widget elementor-widget-heading\" data-id=\"c4b7134\" data-element_type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">Le colis a \u00e9t\u00e9 livr\u00e9 avec un dommage d\u00fb au transport ?<\/h2>\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-6835fac word-brake  elementor-widget elementor-widget-text-editor\" data-id=\"6835fac\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<p>Veuillez nous signaler le dommage le plus rapidement possible.\nEn cas de dommages cach\u00e9s qui ne sont visibles qu&#8217;apr\u00e8s l&#8217;ouverture de la livraison, veuillez nous contacter directement.\nPour tous les dommages, envoyez-nous par e-mail des photos num\u00e9riques du dommage en indiquant votre num\u00e9ro de client.  <\/p>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-d893324 elementor-widget elementor-widget-heading\" data-id=\"d893324\" data-element_type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">Options de paiement<\/h2>\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-cd224d7 word-brake  elementor-widget elementor-widget-text-editor\" data-id=\"cd224d7\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<p>Utilisez notre large gamme d&#8217;options de paiement :<\/p>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-3c188dd elementor-list-item-link-inline elementor-icon-list--layout-traditional elementor-widget elementor-widget-icon-list\" data-id=\"3c188dd\" data-element_type=\"widget\" data-widget_type=\"icon-list.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<ul class=\"elementor-icon-list-items\">\n\t\t\t\t\t\t\t<li class=\"elementor-icon-list-item\">\n\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-icon-list-icon\">\n\t\t\t\t\t\t\t<svg aria-hidden=\"true\" class=\"e-font-icon-svg e-fas-circle\" viewBox=\"0 0 512 512\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M256 8C119 8 8 119 8 256s111 248 248 248 248-111 248-248S393 8 256 8z\"><\/path><\/svg>\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-icon-list-text\">Carte de cr\u00e9dit<\/span>\n\t\t\t\t\t\t\t\t\t<\/li>\n\t\t\t\t\t\t\t\t<li class=\"elementor-icon-list-item\">\n\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-icon-list-icon\">\n\t\t\t\t\t\t\t<svg aria-hidden=\"true\" class=\"e-font-icon-svg e-fas-circle\" viewBox=\"0 0 512 512\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M256 8C119 8 8 119 8 256s111 248 248 248 248-111 248-248S393 8 256 8z\"><\/path><\/svg>\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-icon-list-text\">Virement bancaire imm\u00e9diat<\/span>\n\t\t\t\t\t\t\t\t\t<\/li>\n\t\t\t\t\t\t\t\t<li class=\"elementor-icon-list-item\">\n\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-icon-list-icon\">\n\t\t\t\t\t\t\t<svg aria-hidden=\"true\" class=\"e-font-icon-svg e-fas-circle\" viewBox=\"0 0 512 512\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M256 8C119 8 8 119 8 256s111 248 248 248 248-111 248-248S393 8 256 8z\"><\/path><\/svg>\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-icon-list-text\">Paiement anticip\u00e9<\/span>\n\t\t\t\t\t\t\t\t\t<\/li>\n\t\t\t\t\t\t<\/ul>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-6708b50 word-brake  elementor-widget elementor-widget-text-editor\" data-id=\"6708b50\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<p>Il vous suffit de choisir votre m\u00e9thode de paiement pr\u00e9f\u00e9r\u00e9e \u00e0 la caisse.<\/p>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-7b62ed1 elementor-widget elementor-widget-heading\" data-id=\"7b62ed1\" data-element_type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">Paiement par carte de cr\u00e9dit<\/h2>\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-0ffe5f5 word-brake  elementor-widget elementor-widget-text-editor\" data-id=\"0ffe5f5\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<p>Vous pouvez payer facilement et en toute s\u00e9curit\u00e9 par carte de cr\u00e9dit.\nNous acceptons VISA et Mastercard via PayPal.\nLes donn\u00e9es de votre carte de cr\u00e9dit ne sont pas stock\u00e9es sur nos syst\u00e8mes.  <\/p>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t<div class=\"has_eae_slider elementor-column elementor-col-33 elementor-top-column elementor-element elementor-element-7c70991 elementor-hidden-mobile_extra elementor-hidden-mobile\" data-id=\"7c70991\" data-element_type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap\">\n\t\t\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<\/div>\n\t\t","protected":false},"excerpt":{"rendered":"<p>Quand livrons-nous ? Pour le lancement, nous ne proposons pas encore de livraison \u00e0 l&#8217;\u00e9chelle nationale. L&#8217;achat en ligne et le retrait en personne en magasin sont actuellement les options disponibles. Nous l&#8217;annoncerons d\u00e8s que nous serons en mesure de livrer dans tout le pays. O\u00f9 livrons-nous ? Nous livrons votre commande \u00e0 n&#8217;importe quelle [&hellip;]<\/p>\n","protected":false},"author":1314,"featured_media":11078,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"_acf_changed":false,"footnotes":""},"class_list":["post-11349","page","type-page","status-publish","has-post-thumbnail","hentry"],"acf":[],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v24.0 - https:\/\/yoast.com\/wordpress\/plugins\/seo\/ -->\n<title>Conditions de paiement et de livraison | Afram Shop<\/title>\n<meta name=\"description\" content=\"D\u00e9couvrez les conditions de paiement et livraison d&#039;Afram Shop. 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